When the payment collection’s status or the payment amount needs to be changed, finance admin can manually edit the payment collection.
*Note: Payment collections in the following statuses cannot be edited:
•Cancelled
•Expired
•Failed GIRO deduction by bank
•Inactive
•Paid
•Refunded
•Rejected
•Rejected by bank
•Rejected by MOE
•Voided
To edit a payment collection, complete the following steps:
1. Select a payment collection.
2. Click Edit.
3. In the Edit payment collection panel, edit the payment status, amount, and date in the General information section, and then provide relevant payment information and supporting document.
4. Click Save. The payment collection’s payment mode status will be updated accordingly.