Tenant owner, service admins, and service support admins can submit a request to MaivenPoint support team for guidance or troubleshooting.
Follow the steps below:
1. Click the Invite support button on the upper-right corner next to your account.
2. Describe the issue and provide the contact information. You can upload a diagnostic file that you think are relevant as attachment. Zip the files if you have multiple files to attach.
3. Click Submit. A technical support representative will reach out to you as soon as possible.