If you would like to send email notifications from the MaivenPoint service to your users, you must enable the SMTP settings and provide your outgoing email server and settings. Your emails will be sent by the configured email server from the custom sender. Contact your IT administrator for the SMTP server information.
Follow the steps below:
1. Navigate to Settings > SMTP settings.
2. Turn on the switch at the upper-right corner.
3. Provide the following information according to your SMTP configuration:
• Outgoing email server (SMTP) – Enter the address of the outgoing email server.
• Port – Enter the SMTP port. The default SMTP port is 25. For SSL authentication, the default port is 587.
• Sender – Enter an email address as the sender of all product email notifications.
• SSL authentication – Configure this option according to your email setting.
• Specify credentials – Select this checkbox and configure an account access the SMTP server.
o Username on SMTP – Enter the sender’s username on the SMTP server.
o Password on SMTP – Enter the sender’s password to log into the SMTP server.
4. Click Save to save and apply the SMTP settings or click Cancel to exit without saving.