In the Account management page, click Add users/groups.
Add local user/AD user:
1. Select Local user or AD user in Sign-in method field. Then, select a role for this user.
*Note: If you want to add AD users to your MaivenPoint tenant, you must have the Enterprise Pro subscription, and then configure custom access URLs for your MaivenPoint system and set up AD FS authentication. For details, refer to Additional functionalities upon request or with the Enterprise Pro subscription.
2. In the Product list, select the products and the corresponding roles to assign to this user. Note that if you want to add a Tenant user admin or Service support admin, you must select a staff role for at least one product.
3. Enter the user ID, email address, and the display name for the user and complete the other personal information. The user ID will server as the exclusive identifier of this user for the identity verification at the time of signing in; the email address will be used for system notifications.
4. If you want this account to be automatically deactivated at a specific time, configure an expiration time.
5. Click Save to add the user to the system. The system will send an account activation email to this user. The link to activate the account in the email will expire in 3 days. If the activation link expired, you can resend the activation email for that user through Account management interface.
Add Microsoft users:
1. Select the products and roles that you want to assign to the users or groups, enter the username or group name in the Add users/groups box and select the user or group that you want to add from the suggested contacts.
2. You can click the Address book to add multiple Microsoft users at a time.
3. If you want the accounts to be automatically deactivated in MaivenPoint system at a specific time, configure an expiration time.
4. After all users are selected, click Save.
